Shipping and Return Policy
Shipping Policy
Processing Time
All orders are processed within 2-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We offer the following shipping options:
Standard Shipping – Estimated delivery time: 7-10 business days.
Express Shipping – Estimated delivery time: 3-5 business days.
Shipping times may vary depending on your location and selected shipping method.
Shipping Fees
Shipping costs are calculated at checkout based on the weight of the order and delivery location.
Free shipping is available for orders exceeding.
Delivery Information
A confirmation email with a tracking number will be sent once your order has been shipped.
CasualWearMart.com is not responsible for delays caused by customs clearance or unforeseen courier issues.
Return and Refund Policy
Eligibility for Returns
We accept returns under the following conditions:
Items must be returned within 30 days of delivery.
Products must be unused, unwashed, and in their original packaging with tags intact.
Sale or clearance items are non-returnable, unless they are defective or damaged.
How to Initiate a Return
To start a return, please contact us at info@casualwearmart.com with your order details, including:
Order Number
Reason for Return
Photos of the product, if defective or damaged
We will provide you with instructions for returning the item.
Return Shipping Fees
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days to the original payment method.
Exchanges
We allow exchanges for size or color variations if the requested item is available. Please initiate an exchange request within 14 days of receiving the product.
Non-Returnable Items
The following items cannot be returned:
Gift cards
Intimate apparel or items with hygiene concerns
Contact Us
For further assistance, feel free to reach out:
Email: info@casualwearmart.com
At CasualWearMart.com, we are committed to ensuring a seamless shopping experience for our customers!